Quality Assessment - Retail

A high street name requested routine quality assessment of a new product line, as a case of due diligence.

How did Glass Technology Services help?

During the quality assessment, the annealing assessment revealed the presence of high levels of residual stress, which led to the products fracturing when lightly scratched. This was immediately flagged as a concern to the retailer.

Benefit to the client

With this knowledge the brand was able to go back to the glass manufacturer and ask for the annealing to be rectified, ensuring the product was safe for use and avoiding a potential product recall situation.

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