Our specialists collaborate closely with you to gain a comprehensive understanding of your business, enabling us to apply our years of expertise and vast breadth of knowledge in the most impactful way possible. 

We promise impartial and unbiased expert advice, helping you protect your brand integrity and reputation. Our clients return to us time and again thanks to our dependable and excellent level of service.

We pride ourselves on our established reputation, confidentiality and impartiality, and are accredited to ISO 9001 and ISO/IEC 17025 standards. All services are supported by a dedicated team of scientists with a wealth of glass experience.

1000+
Clients
we've worked with in the last 5 years
£3m+
Funding
secured for project work
68
Countries
we have worked in
6000+
Glass services
delivered in the last 5 years

Our story

Glass Technology Services’ origins date back to the beginning of the twentieth century. Professor W. E. S. Turner and other renowned glass experts at the University of Sheffield formed a dedicated research department – the first academic institution of its kind. Its success led to continued expansion and a worldwide reputation for excellence.

We’ve supported the glass industry
for over 70 Years

Our origins date all the way back to 1954, and to this day we are still the leading experts of technical glass support.

Read more about our history

Accreditations & professional-memberships

We are accredited to ISO/IEC 17025 and ISO 9001 quality standards and have an established reputation for our specialist knowledge in glass.

Read more about our accreditations and professional memberships.

Expertise & Leadership

Gareth Jones

Gareth Jones

Operations & Commercial Director
Gareth is our Operations & Commercial Director and works with a range of organisations across the global glass industry. He supports them in working towards their business targets, and ensures that our services meet the industry’s current and future requirements. Read More

Areas of expertise:

Strategy development and implementation Marketing Business development
Dr Nick Kirk

Dr Nick Kirk

Technical Director
Nick is a glass expert with decades of experience in all aspects of sustainability, glass production, and product design across the global glass supply chain. Read More

Areas of expertise:

Glass production Sustainability and recycling Product design
Martyn Marshall

Martyn Marshall

Melting and R&D Lead
Martyn has over 30 years’ experience in the design, development and production of silicate and non-silicate glasses for both commercial and scientific use, working globally with glassmakers. Read More
Chris Holcroft

Chris Holcroft

Principal Technologist
Chris joined Glass Technology Services in 2005 and has expertise in environmental process improvement, resource efficiency, recycling and circular economy. He is also involved with the development, manufacture, and practical applications of novel glass products. Read More

Areas of expertise:

Daniel Capon

Daniel Capon

Technical Manager
Daniel is a specialist in glass analysis and focuses on XRF and SEM. He has worked in the glass industry since 1999 and overseas our glass properties and environmental departments. Read More
Amy Ashton

Amy Ashton

Chemistry Laboratory Manager
Amy manages the chemistry department at Glass Technology Services and is a leading expert in chemical durability and elemental migration. Amy also assists the Quality Department as Technical Quality Manager. Read More

Areas of expertise:

Pharmaceutical glass packaging Quality assurance Method development and validation
Catherine Robinson

Catherine Robinson

Technical Operations Lead
Catherine has been at Glass Technology Services since 2010, with 8 years spent in the role of Product Performance Manager where she focused on fractography. Her current role is Technical Operations Lead. Read More
Dr Owen McGann

Dr Owen McGann

Principal Technologist
Owen McGann has over ten years of experience in glass materials. He has led and participated in world leading research with a specific focus in photonic materials and waste thermal treatment. Read More
Graham Morris

Graham Morris

Product Performance Manager
Graham is the manager of the Product Performance team and has worked at Glass Technology Services since 2014. He specialises in the failure analysis of glass articles from a range of sectors, utilising both optical and scanning electron microscope techniques to identify and interpret fracture markings. Read More
Tara Cusworth

Tara Cusworth

Senior Customer Operations Officer
Tara is responsible for developing and maintaining relationships with customers and ensures we deliver a seamless and high quality level of service. She has worked at Glass Technology Services since 2014 and manages the Customer Operations Department. Read More

Areas of expertise:

Customer service Business strategy and long term value creation Process improvement
Andrew Broadhurst

Andrew Broadhurst

Senior Technologist
Andrew has been at Glass Technology Services since 2012 and works a Senior Technologist within the Product Performance Team. He is involved with routine fitness for purpose testing as well as more complex and bespoke testing and also the failure analysis of all types of glass samples. Read More
Dr Marlin Magallanes

Dr Marlin Magallanes

Principal Technologist
Marlin has been working in the field of glass since 2006. As a Principal Technologist she oversees our bio-medical projects, as well as managing links with academic partners. Read More

Areas of expertise:

Glass and glass-ceramic materials for biomedical applications Glass manufacturing process Glass characterisation
Adam Frith

Adam Frith

Senior Technologist
Adam has over 10 years' experience in analytical techniques for glass materials and glass properties, with his main discipline focused on XRF – WD applications. Working with customers in the glass industry, or anything related with glass or process on an international scale. Read More
Abby Mills

Abby Mills

Senior Technologist
Abby has over 5 years' experience in Chemistry and Analytical techniques with glass materials, her main focus being ICP-OES analysis of heavy metals in glass and trace elemental analysis, as well as providing a range of analysis for the pharmaceutical industry. Read More
Will Smith

Will Smith

Senior Technical Analyst
Will has over 6 years of experience in the glass industry, focusing on chemical and analytical techniques. His focus being pharmacopoeia and the suitability of glass products for the pharmaceutical industry. Read More
David Eustice

David Eustice

Senior Technologist
Working in the glass industry since 2002, initially in mechanical testing / analysis, Dave now focusses on the development of new testing methods, novel forming techniques and process automation. Read More

Areas of expertise:

Bespoke glass testing and analysis Glass process development and automation 3D modelling and simulation
Claire Moir

Claire Moir

Senior Technologist
Claire has been working in the glass industry since 2016 and focuses on mechanical testing methods and failure analysis techniques for a range of different sectors. Read More
Oliver Wallwork

Oliver Wallwork

Senior Technologist
With a strong background in materials science and analytical chemistry, Oliver has been testing glass and investigating instances of product failure since 2014. Read More

Areas of expertise:

Glass fractography including pharmaceutical and specialist glasses SEM imaging and compositional analysis Delivering training courses and webinars

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