I AgreeWe use Google Analytics to understand how visitors use our website. The cookies we collect are in an anonymous form.
For more details check out Cookie Policy and our Privacy Policy

T: +44 (0) 114 290 1801
E: enquiries@glass-ts.com


Privacy Policy

Make an enquiry

Make an enquiry



We respect your privacy and will treat your personal data no differently to the confidential work that we conduct on behalf of our clients.

This policy explains how we treat the data that we collect from individuals who visit our website, subscribe to our newsletter, contract our services or engage with us in other ways.

In addition, we have also included links to publicly available guidance and information relating to privacy, cookies and browser settings to help you in making informed decisions when browsing our website and the wider internet.

About us

Glass Technology Services Ltd is a company registered (No. 02832216) in England and limited by guarantee. Glass Technology Services Ltd is the data controller of any data submitted to us or collected from you. Our registered office is at the address below:

Glass Technology Services Ltd
9 Churchill Way
Chapeltown
Sheffield
South Yorkshire
S35 2PY
United Kingdom

Tel:
Fax:
Email:

Social Media:
+44 (0) 114 290 1801
+44 (0) 114 290 1851
enquiries@glass-ts.com

Twitter (@GlassTesting)
LinkedIn
Google+

 

Contents of this privacy policy

Visitors to our website

When you visit www.glass-ts.com we use Google Analytics to collect industry-standard internet log and usage information of the site, including visitor behaviour patterns. The purpose of this is to enable us to monitor traffic, the popularity of different types of content, help us to optimise the site and improve our service to clients and visitors.

The information collected is processed in a way which does not identify anyone. We do not make, and we do not permit any other organisations to make, any attempt to determine the identity of anyone who visits our website.

Google’s servers are based in the United States and are covered by the Privacy Shield framework. For further information, please see the Google Analytics privacy policy.

We occasionally require support from our web developers (Prototype Creative Ltd) to maintain or improve the website. Website usage information (Google Analytics) may be made accessible for the sole purpose of resolving issues and assisting in optimisation of the website.

Please also see our cookies policy.

Making an enquiry with us

If you submit an enquiry to us you will submit data by doing so – whether this is through our online enquiry form, by direct email or telephone. This data is used only for the specific purpose of responding to your enquiry - we will not add you to any communication and marketing lists, unless you expressly opt-in or request this. 

We may log your enquiry on our internal systems for the purpose of tracking that the enquiry has been responded to, to follow-up with a quotation or provide the support requested by you. We will monitor enquiry trends, but this is anonymised and is limited to data that is not personally identifiable.

No data is processed by or shared with any other organisations and we will never share your details. Personally identifiable data will be deleted from our systems after a period of twelve months of inactivity, except where an enquiry leads to an order with us where it will be used for the purpose of delivering on the contract.

Placing orders with us

To conduct work on your behalf we will require certain corporate and, where necessary, personal data in order to communicate with you, for billing purposes and for addressing certain technical reports and other documentation. This data is collected from you for the sole purpose of delivering the agreed contract work.

We may contact you in relation to the agreed work and for feedback on our performance. By placing work with us you will not be added to any mailing lists for the purpose of marketing.

Receiving communications from us

We would like to keep in touch with our clients, as well as other interested parties, and we do this by providing an newsletter and occasional emails about service updates and other news.

You may consent to receive such information by joining our mailing list. As part of the registration process for this we do collect limited personal information. During registration, and at any time after, users can unsubscribe fully or change their preferences as to which information they would like to receive.

We collect this information for a number of reasons: to send you the requested information (e.g. newsletter or service updates), to check that our records are correct and to contact you if you require additional information. We will never rent or sell this information to any other organisation or business.

We use MailChimp to collect and manage this data and to deliver the requested information. MailChimp also allows us to review performance data – such as email open rates and clicks on featured links or content. This performance data allows us to monitor and improve the content that we provide.

MailChimp’s servers are based in the United States and are covered by the Privacy Shield framework. For further information, please see the MailChimp privacy notice.

We occasionally require support from our web developers (Prototype Creative Ltd) to manage integration of subscriptions with our enquiry and newsletter sign-up forms on the website. Access to our MailChimp account may be made accessible for the sole purpose of ensuring functional integration of such forms in the website.

You can unsubscribe from these mailings at any time by clicking the unsubscribe link at the bottom of any such email or by contacting us.

Participation in surveys

You may be invited to participate in surveys – for example to collect feedback on your experiences of working with us or to carry out market research. In these situations we may utilise a service such as SurveyMonkey to host the survey and process the associated data. We will not share, sell or rent any personal data submitted in such a situation, nor do we permit SurveyMonkey or other third parties to do so.

SurveyMonkey’s servers are based in the United States and are covered by the Privacy Shield framework. For further information, please see the SurveyMonkey privacy policy.

Access to your personal information

You are entitled to access any personal information that we hold on you. To make a request please contact us by post or by emailing us

Links to other websites and use of social media

This privacy notice does not the cover any use of other websites, including social media. We may link to external websites in order to provide you with related information, but please be aware that any external websites are not governed by this privacy notice and, if you have any questions about how they collect or use your information, you will need to check the privacy notice for that website. Privacy notices should be easily accessible to visitors and are typically found on the footer of any webpage.

Changes to this privacy notice

We regularly review our data protection policy and website privacy policy. This current notice was issued on 24/05/2018.


Latest News

Case Studies & Projects

Bright Slice

Bright Slice

A novel project using laser technology to improve existing glass-cutting techniques is set to revolutionise glass processing capabilities across the industry. Independent...

Read more...

FASTIC - Femtosecond-pulsed-laser Augment/bioglass Sintering Technique for Implant Customisation

FASTIC - Femtosecond-pulsed-laser Augment/bio...

This project aims to develop new technology to allow surgeons to customise joint replacements at the time of surgery on the rare occasions when there is...

Read more...

3D BioGLAM - 3D Bioactive Glass-Metal Additive Manufacture

3D BioGLAM - 3D Bioactive Glass-Metal Additiv...

This project brings together partners with expertise in additive manufacturing, glass technology and orthopaedic implants.  The aim is to develop...

Read more...

Failure Analysis - Wine Bottle

Failure Analysis - Wine Bottle

The remains of a broken wine bottle were received by Glass Technology Services Ltd and the customer, a prominent UK brand, requested to know the reason...

Read more...

Failure Investigation - Cafetiere (French Press)

Failure Investigation - Cafetiere (French Pre...

A well-known cookware brand received a customer complaint that a glass cafetiere ('French Press') "exploded" whilst full of hot liquid...

Read more...

MATCh - Monoblock Acetabular cup with Trabecular-like Coating

MATCh - Monoblock Acetabular cup with Trabecu...

MATCh aims to improve the quality of patient’s life through increasing the life-expectancy of hip prostheses through developing new macroporous glass-ceramic...

Read more...

SCAMP - Production of commercially scalable multifilament phosphate fibre tows

SCAMP - Production of commercially scalable m...

Leading an innovative project to develop a fibre drawing tower that can be used to produce novel bio-resorbable phosphate-based glass fibres. Phosphate...

Read more...

Light-MiLES - Miniature Laser-Illumined Eye-safe Sensor

Light-MiLES - Miniature Laser-Illumined Eye-s...

Glass Technology Services Ltd (GTS) is providing photonics and material science expertise to a development project on laser illuminated eye-safe sensors,...

Read more...

Foreign Body Analysis - Cosmetics and Beauty

Foreign Body Analysis - Cosmetics and Beauty

A salon brand received a serious injury complaint from a consumer where it was reported that glass had been found within an anti-aging cream. Concerned...

Read more...

Quality Assessment - Retail

Quality Assessment - Retail

A high street name requested routine quality assessment of a new product line, as a case of due diligence. How did GTS help? During the quality assessment,...

Read more...

Foreign Bodies found within Drinks Bottles

Foreign Bodies found within Drinks Bottles

A number of glass fragments had been reported to be present within two bottles; the brand owner had checked the densities of the fragments and bottles...

Read more...

Glass Recycling and Energy Efficiency in the Russian Federation

Glass Recycling and Energy Efficiency in the ...

This project aimed to assist the Russian industry in developing and implementing a glass recycling scheme in Russia. The main objective of the assignment...

Read more...

RESTORATION - Resorbable Ceramic Biocomposites for Orthorpaedic and Maxillofacial Applications

RESTORATION - Resorbable Ceramic Biocomposite...

The RESTORATION project aims to create novel bioceramic composites using a combination of mechanical design, materials, processing, clinical delivery and...

Read more...

Cased-Glass - Thermal Expansion

Cased-Glass - Thermal Expansion

A customer producing articles manufactured from two different glasses fused together ('cased glass') discovered that, during production, many...

Read more...

Manano - Manufacturing and applications of nanostructured materials

Manano - Manufacturing and applications of na...

The aim of the project is to carry out research in nanotechnology and to encourage researchers to take up jobs in the European nanotechnology...

Read more...

GlassRite - Beer, Cider and Spirits Activities

GlassRite - Beer, Cider and Spirits Activitie...

The project has worked extensively with stakeholders in the beer, cider and spirits sectors, and in particular brand owner-fillers and the UK glass manufacturers,...

Read more...

New Approach to Cathode Ray Tube Recycling

New Approach to Cathode Ray Tube Recycling

A cathode ray tube (CRT) is composed of two different types of glass – one used for the funnel and neck sections and the other used for the screen....

Read more...

Glass Market Development Assessments

Glass Market Development Assessments

This study aims to give an overview of the UK supply chain for recycled glass by looking at the estimated a risings of different glass types, current collections...

Read more...

Conglasscrete I and II in Conjunction with University of Sheffield

Conglasscrete I and II in Conjunction with Un...

Phase I Project Summary This project has conducted what is believed to be the widest-ever study of the performance of crushed and ground glass in real...

Read more...

GlassRite - Lightweighting and Bulk Importation

GlassRite - Lightweighting and Bulk Importati...

The project has worked extensively with stakeholders in the wine supply chain, and in particular retailers, brand owner, fillers and the UK glass manufacturers,...

Read more...

A Market Survey of Applications and Manufacturing Processes of Foam Glass

A Market Survey of Applications and Manufactu...

BRE and GTS investigated the use of waste material to generate a building product or high value lightweight aggregate for insulation purposes Project...

Read more...

Bottle Rightweighting - Beer, Cider and Spirits

Bottle Rightweighting - Beer, Cider and Spiri...

"Bottle Rightweighting - a process of packaging design and production to optimise packaging weight, whilst taking into account the requirements of...

Read more...

GlassRite - Wine

GlassRite - Wine

GlassRite Wine, a WRAP funded project delivered by British Glass, ran from July 2006 to March 2008. The project supported the supply chain for the wine...

Read more...

Manufacturing Masonry Units from Recovered TV and Computer Screens

Manufacturing Masonry Units from Recovered TV...

Project Summary Staffordshire University has developed and patented a new technology (known as "Stoneglass") which can convert virtually any...

Read more...

Materials recovery from waste cathode ray tubes (CRTs)

Materials recovery from waste cathode ray tub...

With the implementation of the Waste Electrical and Electronic Equipment (WEEE) directive and growing concern about the environmental impact of CRT glass,...

Read more...

Feasibility Study for the Reduction of Colour within the Glass Furnace

Feasibility Study for the Reduction of Colour...

There are two issues which have the potential to hinder the closed-loop recycling of container glass in the UK: the colour imbalance of glass packaging...

Read more...

Container Lite - Opportunities for the Co-op to lightweight glass packaging

Container Lite - Opportunities for the Co-op ...

GTS, in a WRAP-funded extension to the Container Lite project, worked with the Co-Op to look at lightweighting opportunities for a range of their own-label...

Read more...

Study into the Interaction of Imported Wine Bottles and the UK's Cullet Supply

Study into the Interaction of Imported Wine B...

Although using recycled glass in furnaces saves valuable raw materials, reduces energy consumption and lowers emissions of CO2 a study, commissioned by...

Read more...

Recovered Container Glass - Development of test methods and inorganic contamination limits

Recovered Container Glass - Development of te...

Recycling waste material is an important element in a sustainable society, one that the glass industry takes seriously, setting great store by its claim...

Read more...

Glass Market Development Assessments for the English Regions and the Devolved Administrations

Glass Market Development Assessments for the ...

This study gave an overview of the UK supply chain for recycled glass by looking at the estimated arisings of different glass types, current collections...

Read more...

Container Lite - Light-weight Glass Containers - the Route to Effective Waste Minimisation

Container Lite - Light-weight Glass Container...

With over 1.5 million tonnes of glass still ending in landfill in the UK, even a small percentage reduction through the lightweighting of bottles and jars...

Read more...

Creation of a Practice Guide for Flat Glass Manufacturers

Creation of a Practice Guide for Flat Glass M...

Project Summary The UK window (flat) glass industry currently recycles approximately 10% of the estimated 500,000 tonnes of such glass entering the...

Read more...

Increasing collection and recycling of post consumer domestic window waste

Increasing collection and recycling of post c...

The aim of this project, undertaken on behalf of WRAP, was to undertake trials in order to understand the practical, technical and economic viability of...

Read more...

Assessment of the International Trading Markets for Recycled  Container Glass and their Environmental Implications

Assessment of the International Trading Marke...

The study clearly demonstrates that the best environmental option for recovered UK cullet is returning it to domestic container glass manufacturers...

Read more...

Colourite - Maximising Cullet Additions in the Glass Container Industry

Colourite - Maximising Cullet Additions in th...

GTS has conducted an 18-month project to investigate options for maximising cullet use in production of container glass. The project, supported by WRAP...

Read more...

Recycled CRT Panel Glass as an Energy Reducing Fluxing Body Additive in Heavy Clay Construction Products

Recycled CRT Panel Glass as an Energy Reducin...

Approximately 105,000 tonnes of waste CRT glass is available annually; this project set out to investigate the potential use of the panel glass...

Read more...

A Study of the Balance between Furnace Operating Parameters and Recycled Glass in Glass Melting Furnaces

A Study of the Balance between Furnace Operat...

Glass making is a high-temperature, energy-intensive process and manufacturers are well aware that over 70% of the energy they use in the furnace is in...

Read more...

Investigation of the Significant Factors in Elemental migration from Glass in Contact with Food

Investigation of the Significant Factors in E...

This study, conducted for the Food Standards Agency (FSA), consisted of a programme of experimental work designed to increase understanding of migration...

Read more...


Accreditation Accreditation Accreditation Accreditation